Retail
Northwind Retail
Average handle time dropped 62%, CSAT rose from 4.1 to 4.7, projected $9.4M annual savings.
-62%
Handle time
+0.6
CSAT
$9.4M/yr
Savings
What we do
The full AI transformation stack.
From the boardroom to the model deployment — one accountable partner across the entire journey.
Free AI Readiness Assessment
Where does your organization actually stand on AI?
Stop guessing. Get a quantified, benchmarked view of your AI maturity in 10 minutes — and a custom roadmap to close the gaps.
- 10-minute diagnostic across 6 AI maturity dimensions
- Benchmarked against your industry peers
- Custom roadmap PDF delivered instantly
AI Maturity Radar
Your org vs. industry top quartile
0+
Engagements delivered
0x
Avg. ROI multiple
0+
Production agents shipped
0K+
Hours automated / week
The journey
A transformation roadmap that survives contact with reality.
Five phases, measured outcomes, senior accountability throughout.
Weeks 1–2
01 · Diagnose
AI maturity audit across data, platform, talent, governance, and adoption.
Weeks 3–6
02 · Strategize
Sequenced 18-month roadmap with ROI model and accountable owners.
Months 2–6
03 · Build
Ship 2–3 lighthouse use cases to production with full eval and observability.
Months 6–12
04 · Scale
Industrialize: platform, governance, change management, and a center of excellence.
Month 12+
05 · Operate
Hand-off with measured outcomes, or stay on as your fractional AI partner.
Industries
Deep specialization, where it matters.
We don't dabble. Each industry has a dedicated practice with reference architectures and prebuilt accelerators.
Proof, not promises
Case studies from production.
Finance
Vector Capital
Turnaround under 36 hours, 3x more deals reviewed per analyst, zero compliance exceptions.
11d → 36h
Turnaround
3x
Throughput
0
Exceptions
Healthcare
Brightpath Health
Documentation time cut 71%, clinician NPS up 38 points, $2.1M recovered billing.
-71%
Doc time
+38
NPS
$2.1M
Recovered
Voices
What leaders say after working with us.
"Mapani replaced three years of pilots with one production agent platform. Our underwriters now close deals in days, not weeks."
Sarah Lin
Chief Risk Officer, Vector Capital
"The team brought senior engineering muscle and a board-level strategic lens. Rare combination. We've doubled the partnership since."
Marcus Allen
CTO, Northwind Retail
"They told us no to two of our use cases — and the third paid back the entire program in 90 days. Trust earned."
Dr. Priya Menon
Chief Medical Officer, Brightpath Health